Terms of service

Last updated: 5 September 2026

1. Who we are

This shop is operated by Gabriel Grigorov, trading as PrintySparks ("PrintySparks", "we", "us"), in Bulgaria. You can reach us at hello@printysparksdesign.com, and we answer every message.

2. These terms

These terms apply to everything you do on printysparksdesign.com — browsing it, creating an account, and buying from it. By placing an order you accept them, so please read them before you buy rather than after.

If you bought from our Etsy shop instead, that purchase is governed by Etsy's terms and policies alongside the licence in section 8, and Etsy handles the payment, the download and any refund. These terms cover this website.

3. Who can buy

You must be at least 18, or old enough to enter a contract where you live, and using a payment method you are entitled to use.

4. What we sell

PrintySparks sells digital, editable templates — magazine-style designs for occasions such as weddings and birthdays, and wedding website templates. They are personalised in Canva by you.

Nothing physical is shipped. We do not print, bind, post or deliver any physical item, and we are not a printing service. What you buy is a digital file and the template access it gives you.

We describe each product as accurately as we can, including its page count and what it contains. Screens vary, so colours on your monitor may not match colours in print — see section 10.

5. Prices and payment

Prices are shown in the currency selected at checkout and include VAT where it applies. Payment is taken in full at the time of purchase through our payment provider; we never see or store your card details.

We may change prices at any time, but a change never affects an order already placed. If a product is listed at an obviously wrong price through an error, we may cancel the order and refund you in full rather than fulfil it.

6. Your order and how it is delivered

When you complete checkout we send you a confirmation and give you access to your file. Delivery is immediate and digital: you download an instructions PDF, and that PDF contains the link to the Canva template.

The instructions PDF is not the design itself. It is the guide, and the link inside it is how you reach the editable template. This catches people out, so we say it plainly here as well as in the file.

If a download does not work, a link does not open, or a file is missing, email us at hello@printysparksdesign.com and we will fix it. That is nearly always a five-minute problem.

7. Your right to cancel

Your files are available immediately after payment. By completing your purchase you expressly ask for delivery to begin at once, and you acknowledge that you lose the statutory 14-day right of withdrawal once delivery has begun. This follows Article 16(m) of Directive 2011/83/EU on consumer rights.

This does not affect any right you have that cannot be waived under the law where you live, and it is not a refusal to help. Our refund policy explains what happens when something is actually wrong, and we would far rather fix a problem than argue about one.

8. What you may and may not do with a template

We keep ownership of every template, design, image, layout and text we produce. Buying one does not transfer copyright; it gives you a licence to use it.

Your licence. Personal, non-exclusive, non-transferable, worldwide, for as long as the template remains available to you. You may:

  • personalise the template with your own text and photographs
  • print it as many times as you like, for yourself or as a gift
  • share the finished, personalised result with family, friends and guests.

You may not:

  • resell, sublicense, share, gift or distribute the template itself, edited or not
  • use it for client work, or as the basis of any paid product or service
  • sell finished items made from it, whether printed or digital
  • share your Canva template link, or your account, with anyone else
  • claim the underlying design as your own, or register any part of it as a trade mark
  • extract elements from it for use in another design
  • upload it to a marketplace, template site, stock library or file-sharing service
  • use it to train a machine-learning model.

If you want to use a template commercially, ask us first. We do not grant commercial rights by default and there is no commercial tier at present.

9. Canva, and other services we depend on

Personalising your template requires a Canva account. A free Canva account is enough for our templates unless a specific product page says otherwise.

Canva is an independent third party. PrintySparks is not affiliated with, endorsed by or sponsored by Canva, and Canva's own terms govern your use of Canva. We cannot control Canva's availability, pricing, features or how long it keeps your designs, and we are not responsible for changes Canva makes. The same applies to Shopify, our payment provider, and the print services mentioned in section 10.

Templates are provided as-is at the time of purchase. If Canva changes something that breaks a template, tell us — we will fix it where we reasonably can, but we cannot promise a template will behave identically forever.

10. Printing

You arrange your own printing, through Canva Print, a local print shop, an online printer or anyone else you choose. That contract is between you and the printer.

Screen colours and printed colours differ, and different printers, papers and finishes produce different results from the same file. We cannot guarantee that a printed magazine will match what you saw on screen, and a colour difference of that kind is not a fault in the template. We are happy to advise before you print.

11. Your account

If you create an account, keep your login details to yourself and tell us promptly if you think someone else has access. You are responsible for what happens under your account.

You may sign in with Google. What Google shares with us, and what we do with it, is set out in our privacy policy.

We may suspend or close an account that is being used to breach section 8, and we may cancel orders placed through it.

12. Acceptable use

Do not attempt to break, overload, scrape or gain unauthorised access to this site, upload anything malicious, or use the site for anything unlawful. Do not impersonate anyone or misrepresent your connection to us.

13. Your content

If you send us photographs, text or other material — for a customisation request, a review, or a support message — you confirm you have the right to it, and you allow us to use it for the purpose you sent it for. You keep ownership of it. Do not send us anything unlawful or anything you do not have permission to share.

14. Availability

We work to keep the site running, but we do not promise it will be available without interruption. Maintenance, hosting problems and third-party outages happen, and we may change, suspend or withdraw any part of the site or any product at any time. Withdrawing a product does not affect templates you have already bought.

15. Our responsibility to you

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited — including your rights as a consumer under the law where you live.

Subject to that: we provide the templates with reasonable care and skill, but we do not warrant that a template will meet a purpose you have not told us about, that it will be free of every minor imperfection, or that it will work with software we have not named. We are not liable for indirect or consequential loss, for lost profit, revenue or opportunity, for loss of data, or for costs you incur with a printer, a venue or a third party. Where we are liable, our total liability for any order is limited to the amount you paid for it.

Given what these products cost and what they are used for, that limit is the honest shape of the deal. If a template fails you, we will fix it or refund it — we cannot underwrite an event.

16. Indemnity

If we suffer a claim because you used a template outside the licence in section 8 — reselling it, using it for client work, or sharing it — you agree to cover the reasonable costs of dealing with that claim.

17. Changes to these terms

We may update these terms. The version published here when you place an order is the version that governs that order, so a change never applies retrospectively to something you have already bought. The date at the top tells you when we last changed anything.

18. Law and disputes

These terms are governed by the law of Bulgaria, and the courts of Bulgaria have jurisdiction. If you are a consumer resident in the EU, this does not deprive you of the protection of the mandatory consumer-law rules of the country you live in, and you may also bring proceedings in your own courts.

EU consumers can use the European Commission's online dispute resolution platform at https://ec.europa.eu/consumers/odr. We would much rather you emailed us first — almost everything is solved that way.

19. The rest

If any part of these terms turns out to be unenforceable, the rest still stands. If we do not enforce something straight away, we have not given up the right to enforce it later. These terms, together with our refund policy and privacy policy, are the whole agreement between us about what you buy here. You may not transfer your rights under them to someone else; we may transfer ours if the business is sold, and your rights are unaffected.

20. Contact

Gabriel Grigorov, trading as PrintySparks
Bulgaria
hello@printysparksdesign.com